ABOUT OUR PRIVACY POLICY

WineWorks Studio is committed to your right to privacy and the protection of your personal information in accordance with all applicable privacy laws. This privacy policy outlines how we manage your personal information. It also describes the type of information we hold and why, as well as how that information is collected, used and disclosed.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect:

• Your name;

• Your email address;

• Your postal address (where needed);

• Your social media handles;

• Your contact telephone / mobile number

WHY DO WE COLLECT PERSONAL INFORMATION?

We collect this information so that we can provide you with relevant and timely information about activities undertaken by WineWorks Studio on behalf of our clients.

Our clients include: wine producers, UK agents, generic regional wine organisations, drinks companies, breweries, distilleries, food producers. For our full client list, please email hello@wineworksstudio.com.

USING AND DISCLOSING YOUR PERSONAL INFORMATION

We collect your personal information so we can keep you updated and provide you with the highest possible level of service.

We will not share your details with third parties without your permission. Sometimes, we may need to pass your details on to other parties, e.g. for deliveries of samples, but we will always ask your permission before doing this.

STORING PERSONAL INFORMATION

We store personal information in different ways, including in paper and electronic form. The security of personal information is important to us and we take reasonable steps to protect it from misuse or loss and from unauthorised access, modification or disclosure.

COLLECTING SENSITIVE INFORMATION

Unless we have your consent, we will not collect information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a political trade union, details of your health, disability, sexual orientation or criminal record.

Where it is lawful and practicable to do so, you may deal with us anonymously (e.g. when enquiring about our products and services generally).

PRIVACY ON THE INTERNET

You may access third-party websites by clicking on links we have provided on our websites. These external websites are not subject to our privacy policy. You need to review those websites to ascertain how the relevant organisation manages your personal information.

COOKIES

Our websites use cookies to track user traffic patterns and to better serve you when you revisit the website. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it.

KEEPING PERSONAL INFORMATION ACCURATE AND UP TO DATE

We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. However, the accuracy of that information largely depends on the quality of the information you provide to us. We therefore suggest that you:

• let us know if there are any errors in your personal information; and 

• keep us up to date with changes to your personal information (e.g. any changes to your email address).

The best way to update your personal information is to email us at hello@wineworksstudio.com

ACCESS TO YOUR PERSONAL INFORMATION

You have a right to access your personal information.

COMPLAINTS

If you believe that we have breached your privacy rights in any way or wish to discuss any issues about our privacy policy you should contact us at hello@wineworksstudio.com

We will try to satisfy any questions and correct any errors on our part.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

We process personal information in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect and process personal information where:

• You have given your consent for us to do so;

• Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract;

• Processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms; or

• We are required to do so by law.

DATA RETENTION

We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access the personal information we hold about you;

• Request that inaccurate or incomplete information be corrected;

• Request the deletion of your personal information in certain circumstances;

• Request that we restrict the processing of your personal information in certain circumstances;

• Object to the processing of your personal information where we are relying on legitimate interests as the legal basis for processing; and

• Request a copy of your personal information in a portable format where applicable.

To exercise any of these rights, please contact us at hello@wineworksstudio.com.

MARKETING COMMUNICATIONS

If you have consented to receive communications from WineWorks Studio, you may unsubscribe at any time by following the unsubscribe instructions included in our communications or by contacting us at hello@wineworksstudio.com.

COMPLAINTS AND THE INFORMATION COMMISSIONER'S OFFICE

If you believe that we have breached your privacy rights in any way or wish to discuss any issues about our privacy policy, please contact us at hello@wineworksstudio.com and we will endeavour to resolve your concerns.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection and privacy matters.

CONTACTING US

You may ask any questions about this Policy or the way we manage your personal information by emailing us at hello@wineworksstudio.com

FURTHER INFORMATION

For further information about WineWorks Studio and how we operate, please email us at hello@wineworksstudio.com